Our private Facebook groups provide a safe space for people affected by alopecia from across the UK to access 24/7 support. As our online community grows we need help moderating the group to ensure it remains a welcoming, respectful, and supportive environment.

About the role

In a nutshell, our volunteer Facebook Moderators do 4 things:

• Approve/decline requests to join our groups
• Approve/ decline posts into the groups in line with community rules
• Add supportive and signposting comments to posts
• Keeping an eye on content, removing spam and informing the staff team of any concerning comments/posts

Location: Remote online

Estimated hours: To cover a minimum of one, 4-hour shift per week (you only need to check-in on the groups once every hour - so you're not tied to your phone!). As a staff and volunteer team, we moderate the groups from 9am-9pm each day on a rota basis.

We are in particular need for cover at the following days/times:

• Saturday 9am-1pm
• Sunday 1pm-5pm

Skills/experience needed

• Good communication and IT skills
• Reliable and trustworthy 
• Understanding of Facebook Groups
• A commitment to building a safe space for people affected by alopecia. Please note this role requires an enhanced DBS check.

How do I apply?

Read the full role description and apply using the application form below.

Role Description

Complete an application form

What happens after you submit your application?

Once we receive your application a member of the team will contact you within 5 working days if we feel you would be suitable for the role. If you have any questions about this role, please contact Katie on: [email protected] 

Benefits of becoming an Alopecia UK Facebook Moderator 

• You'll be making a real difference to the lives of people affected by hair loss.
• This role is flexible and remote, fitting in around you.
• The Alopecia UK team will support you all the way in your training, and provide ongoing support.