Within Alton Towers, we have the use of a room called the 'Hospitality Suite' for the whole day.  This is a very short walk from the theme park entrance and we will circle it on your Park Map which you will receive in your Event Pack with your tickets.

Timings for the Hospitality Suite

9:30 – 10am:  Different to previous years Alopecia UK Groups will now gather in the Hospitality Suite rather than on the Plaza as it’s a bit warmer than waiting by the entrance gates.  You can also leave bags/lunch there if you wish however please note that the room will not be secured and we cannot guarantee the safety of your items.  We therefore recommend that you do not leave any valuables.

1:30 – 2:25pm:  Lunchtime Meet-Up.  Everyone will gather in here at lunchtime and you will have the opportunity to really get a sense of just how many of us are in the park. You can also have chance to chat to others with alopecia who are maybe not in your group for rides. If you have pre-ordered a sandwich you will be able to collect it at this point. One or two of the Alopecia UK staff team will say a few words to the group at about 2pm. 

What do we have in the Hospitality Suite?

Alopecia UK Merchandise Stall

Forgotten to buy something?  We will have a limited amount of stock available for sale at our stall in the Hospitality Suite.  Different to previous years the stall will now only be available in the Hospitality Suite (we will no longer be set up on the Plaza in the morning).  The stall will be open from 9:30am until 3pm.

Tuck Shop

A tuck shop will be selling some snacks such as crisps, chocolate and drinks.

Tables, Seating & Breakout Space

You are welcome to visit the Hospitality Suite at any point if you just want a sit down (perhaps stop your head spinning after one of the rides!) or even just to warm up (in the event of cold weather!)  It is our own space for the day and is for use by Alopecia UK attendees only.