Do you want to work in a small charity with a brilliant passionate team?  Due to one of our team members leaving the charity to further her education, we are looking for a practical, creative, and skilled Volunteer Manager to run our volunteer programme, ensuring we have the people we need to help us meet our charitable aims and effectively deliver our valuable peer support groups and events. 

Post:  Volunteer Manager

Based at:  UK, home-based, potential for a hybrid agreement for those who prefer to commute to our office in Shipley, West Yorkshire.  This role will include evening and weekend work, some national travel, as well as travel to the North of England for team meetings.

Hours: Part-time up to 22.5 hours a week

Salary:  £28,000 (Pro rata based on 37.5-hour week), equating to max. £16,800 for 22.5 hours

Contract:  Permanent

Responsible to:   Chief Executive Officer

Application deadline; 2nd December 2022

Interviews: likely to be week commencing 5th December 2022, with an ideal starting date in the first half of January 2023

About the role

Responsible for the effective management of our volunteer programme ensuring volunteers have a positive, impactful, and beneficial experience. You'll manage volunteers, advertise and recruit, and onboard new volunteers, liaising with the team on the needs of the charity. You'll also monitor and evaluate volunteer-led programmes. Always seeking ways to develop our community and embedding volunteering across our work.

You will coordinate, sustain, and grow our volunteer model and volunteer base in support of our charitable objectives.

You will bring:

  • Excellent communication and interpersonal skills, written and oral working with a variety of stakeholders in meetings, at events, face to face and online.
  • Experience of volunteer recruitment, training, and supervision.
  • Experience of working in a people-facing role.
  • Ability to build and maintain effective working relationships at various levels across our network.
  • Proven ability to take initiative and responsibility to get things done, individually and as part of a team.
  • Strong organisation skills and attention to detail
  • Ability to plan and manage several simultaneous activities and deal with conflicting priorities to meet targets and changing deadlines.
  • Being able to remain calm under pressure and manage in a positive and solution‐focused manner.
  • Strong working knowledge of Microsoft Office, including Word, Outlook, and Excel
  • Willingness to travel with an overnight stay. Candidates should have a Full UK Driving Licence, and use of a car.
  • Flexibility about hours of work as this role requires evening and weekend work.
  • A conscientious approach to work.
  • A conscientious approach to work.


  • Proven track record of developing productive relationships with volunteers and beneficiaries.
  • Knowledge or understanding of alopecia and the psychosocial impact that it can have.
  • Experience of managing project budgets.
  • Project management and/or people management.
  • Experience of working in a growing charity.

You can see the full recruitment pack and application process here.

Closing date for applications is 2nd December 2022.