Support & Advice Service Directory Esteem Hair Loss Consultancy COIVD 19 UPDATE: It is a very difficult times for everyone at the moment living through the COVID-19 pandemic but it can be even harder and more anxious for those people who rely on regular aftercare services for their wigs and hair replacement systems and for those people coming to wigs and hair replacement for the first time. In preparation for some of these challenges Esteem has come up with a range of online options that hopefully will be helpful. We would like to offer our client’s as much support as we can and we can do that in different ways. We are already offering consultations online using the different online options and so far this is proving to be helpful. In terms of reviewing the collections that we recommend to clients we are offering a remote online review session and in some cases can offer a “24hr Try & Fit” experience. For those customers looking for maintenance services we are offering remote services using the postal system, we would require no more than 48hrs to make the updates and changes to the goods which then would be returned fully insured on the next day special delivery. All turnaround times and fees will be subject to a pre-online appointment before we agree to move forward with the maintenance works. Online Consultations & Appointments (Initial and exploratory consultation)Online Collection Review Session (Looking through in detail at the collection of wigs, hair replacement options that might be right for you) Remote Maintenance Solutions via secure and fully insured postal service e.g. adding hair, removing hair, repairing foundation cap and/or lace, treating and deep conditioning the hair synthetic or human. Esteem is a unique wig and hair loss studio providing a comprehensive range of wigs, hair replacement systems, hair integration, beauty and skincare solutions and wellbeing services and much more. Esteem can offer an unrivalled level of understanding and expertise to those affected by any form of hair loss including any form of alopecia and those embarking on oncology treatment. These services are available "under one roof" in our studios in London and Penrith in Cumbria, or you can request a home consultation visit. Esteem is approved by the NHS and is DBS checked and is able to visit patients in hospitals. We offer an expansive range of ready to wear wigs, hair replacement systems and we offer a full custom-made solution too, we use the highest quality hair, the bespoke pieces are made in the UK, and turnaround times are between 6-8 weeks - our Express Bespoke Services. Website: www.esteemwigs.co.uk Telephone: 01768 631 733 Email: [email protected] Opening times: 9.30am - 5.30pm, late nights to 8.00pm on Monday/Tuesdays Bishops Yard, Penrith, Cumrbia, CA11 7XU Discount available to Alopecia UK VIP Cardholders: 15% Good to know: Private consultation room available Home visits available NHS registered supplier Products and services: Wigs, hairpieces and hair systems Wig styling services Support & Wellbeing Services Brands we stock: Custom Dimples Ellen Wille Gisela Mayer Joli Cameleon Jon Renau Natural Image Trendco Alopecia UK Disclaimer All services have paid to be included in the Alopecia UK Service Directory. This payment covers the costs of maintaining the directory and supports the work of Alopecia UK. Whilst Alopecia UK takes care to ensure the accuracy of the information we can not accept liability for any inaccuracies. Further, Alopecia UK provides this information as a resource only and does not in any way endorse the products or services being offered.